Retractable
Shade you can put away when you want the sun back.
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From windows and balconies to terraces, cafés and retail frontages — shade you can put out when you want it and put away when you do not.
Priced after we have seen the fixing condition. Send measurements and photographs of the wall and we can usually give you a number on the call.
Five ways into the same three systems. Pick whichever describes your situation — they all lead to the same specification.
Retractable
Shade you can put away when you want the sun back.
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Cassette & Enclosed
The fabric and the mechanism shut away when closed.
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Café & Retail Frontage
Shade that is part of the shopfront.
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Every awning on this page retracts. The arms fold, the fabric rolls back onto the tube, and the space is open again. That is the whole point of a folding-arm system: you decide, day by day, whether the terrace is in shade or in sun.
What we settle first
An open awning leaves the rolled fabric and the arms exposed between uses. A cassette closes over both. In this climate that is not cosmetic — dust, sun and bird fouling do most of their damage while the awning is shut, not while it is open.
What we settle firstAll three systems take a manual crank, a motor, or a motor with automatic controls. Above three metres of projection the manufacturer recommends a motor as standard, and we follow that. Automation matters more here than in Europe: a wind sensor retracts the awning whether or not anyone is home, which is the single most useful accessory we sell.
What we settle firstA balcony is a narrower, more constrained version of the same problem: less width, less projection, and usually a fixing condition that has to be checked rather than assumed. The compact systems suit this well, and the closed depth of the unit becomes the deciding dimension.
What we settle first
On a frontage the awning is doing two jobs: covering the seating and forming the elevation. That changes what matters — the line has to run true across several bays, the valance has to be consistent, and the whole thing has to be operated daily by staff without thinking about it.
What we settle firstAll three retract, all three take a motor, all three carry the same fabric. What separates them is how much of the mechanism is enclosed, and how far they reach.
A self-bearing square bar carries the roller and the arms with no cassette over them. The most economical way to cover a large area, and the simplest to service.
Reference AW-OSAdditional arms can be added along the bar to extend the run, which is why this system suits long, straight terraces better than the cassette systems do.
An all-metal support system with a cassette that holds the roller assembly. Compact enough for a balcony, strong enough for a six-metre frontage without an intermediate support.
Reference AW-SCAll-metal construction with no plastic components in the visible structure, so the colour stays uniform across the unit as it ages.
Fabric and mechanism both shut inside the cassette when the awning is closed. The longest reach of the three, and the one that stays looking new longest.
Reference AW-FCAbove 3.00 m of projection a motor is specified as standard rather than as an option — at that reach a crank is impractical and the fabric is harder to tension evenly by hand.
Specifications are those of the systems we supply, carried from the manufacturer’s published data. Every figure is confirmed against your opening before anything is ordered — a maximum is what the system can do, not what your wall can take.
| Open system | Semi-cassette | Full cassette | |
|---|---|---|---|
| Enclosed when closed | No | Roller only | Fabric and mechanism |
| Maximum width | 5.50–6.00 m | 6.00 m | 6.00 m |
| Maximum projection | 3.50 m | 3.50 m | 4.00 m |
| Closed unit size | 40 × 40 mm bar | 242 × 170 mm | 177 × 250 mm |
| Slope range | 0°–90° | 0°–85° | 6° front · 18° ceiling |
| Between-wall mounting | Yes | Yes | No |
| Integrated LED | No | In the arms | Front profile and arms |
| Extra arms to extend a run | Yes | No | No |
| Relative cost | Lowest | Middle | Highest |
A folding-arm awning is a sun product. Its European classification is an operating limit, not a survival rating — above roughly 28 km/h it should be retracted, and that is true of every folding-arm awning made, not just ours.
Class 2 to EN 13561EN 13561 classifies awnings by the wind they can stay extended in. Class 2 is up to 28 km/h — a fresh breeze, not a storm.
Afternoon wind is routine, and a shamal is not rare. An awning left out in one is not a warranty claim; it is a use error, and it is expensive.
A wind sensor retracts the awning automatically, whether or not anyone is home. On an exposed terrace we specify one as standard.
If your position is too exposed for a retractable awning to be sensible, we will say so and point you at a fixed structure instead.
The arm is the part that wears. How tension is carried along it decides how the awning feels to operate and how long it stays taut.
An internal flat belt carries the tension along the arm. The standard arrangement, and the one most installations use.
All three systems
The same arm with a lit diffuser channel along it, so the awning works after dark without separate light fittings.
Semi-cassette and full cassette
Ball bearings in the elbow and the transmission fully hidden. The smoothest action and the cleanest appearance, at the top of the range.
Semi-cassette
Half of what you are buying, and the half that faces the sun. These are the tested figures for the fabric we supply.
The colour is in the fibre before it is spun, not printed on afterwards. It is the single reason acrylic awning fabric holds colour in this sun when cheaper fabric does not.
Light enough to roll cleanly onto the tube, heavy enough to hang without rippling across a six-metre width.
It sheds light rain at a slope. It is not waterproof, and we would rather say so than have you find out.
Colour on a screen is not colour on a terrace. We bring physical samples to the survey and recommend choosing from those — particularly for anything facing west.
Most awning warranties are quoted as a single number. This one is a schedule, and publishing it in full is more useful to you than the number on its own.
A claim is made in writing within fifteen days of noticing the damage, with the purchase invoice. Replacement does not restart the ten years. We would rather set that out here than in a document you read after something has gone wrong.
A folding-arm awning pulls down and outward on its brackets with real force. Almost every awning failure we are called to is a fixing failure, not a fabric one.
Constant and high-angle. It decides the fabric, and solution-dyed acrylic is the answer rather than a surface-dyed cloth.
Daily swings work every bracket and every arm joint. Fixings need checking, which is what the annual visit is for.
Settles on the rolled fabric and grinds it as it rolls. This is the strongest argument for a cassette.
The governing risk. Retract it, or fit a sensor that retracts it for you.
Infrequent and heavy. The fabric sheds a shower at a slope; it is not a roof and should not be left out in a downpour.
Near the sea, salt reaches the arm mechanism and the fixings before it touches the fabric.
No price on this page, because the fixing condition decides it. Answer what you can — with a photograph of the wall and a rough width we can usually price it on the call.
Photographs of ZIL Shades installations. Where a client has not given consent to be named, the site is not identified.
Ask every bidder these, us included. Two awnings that look identical from the street can be very different products.
Question ten catches most of them. Almost every fabric warranty in this category covers the cloth and not the labour — ours included, and we say so above rather than in a document you read afterwards. See the full buying guidance.
Cassette or open · Manual or motorised · The wind limit · What to measure · Fabric and colour · How to compare two quotations
Fabric is the part that ages first, and it is designed to be replaced without touching the arms, the bar or the brackets. A re-fabric is a day’s work and it makes the awning new again.
See lifecycle servicesTell us where it goes, how far out it needs to reach and what the wall is. We will narrow it to one system and give you a number.