Three happen before anything is built. Two build it. Six keep it standing for as long as you own it. One takes it down safely at the end. Most of this industry sells the first five and calls the job finished.
We service structures we did not buildGrouped by where each service sits in the life of a structure — because that is what determines whether you buy it once or every year.
Measured record of the space, the fixing substrate, the fall, the sun path and the access. Everything a fair price depends on.
DELIVERABLE · Measured record + feasibility noteStructural calculations, load cases, connection design and drawings — produced in-house, early enough to shape the design rather than justify it.
DELIVERABLE · Calculations + stamped drawingsDocumentation prepared for authority submission, and specification written so a tender package can be priced fairly by anyone bidding it.
DELIVERABLE · Submission pack + written specificationBy our own teams, not subcontracted. The handover is the start of a long relationship, so it is not delegated to someone who will not be there for it.
DELIVERABLE · Installed structure + sign-offAs-built specification, materials, warranty terms, the asset reference and the first inspection date — issued on the day, not chased afterwards.
DELIVERABLE · Asset record + O&M packMembrane, seams, cables, fixings, structure and drainage — against a published methodology, with a written condition record every time.
DELIVERABLE · Condition report + next actionCleaning, re-tensioning, fixing torque checks and drainage clearance — the work that stops small problems becoming replacements.
DELIVERABLE · Completed visit + updated recordMembrane patching and seam repair, cable and fitting replacement, structural repair and storm damage response.
DELIVERABLE · Repair report + warranty on the workNew membrane onto the existing structure where the frame is sound — typically a fraction of the cost of a full rebuild.
DELIVERABLE · New membrane + reset tension recordRecoating, member replacement, foundation remediation and upgrades where use or loading has changed since the structure was built.
DELIVERABLE · Upgraded structure + revised calculationsThe five above, scheduled and contracted, with a committed call-out response time. Three tiers, priced from a site assessment.
DELIVERABLE · Scheduled programme + SLAA price quoted before anyone has seen the site is a guess wearing a number. It is also how a project ends up with the wrong fixing into the wrong substrate.
Most shade structures in this market have never been inspected. The first inspection is usually the one that happens after something has already failed.
So here is what happens on one. Five of the six loop services, scheduled rather than requested, with a call-out response time you can hold us to between visits.
Four steps. The tier is recommended from what we find, not chosen from a brochure.
Every structure across every site recorded — type, fabric condition, fixings, age.
Informed by asset count, condition and risk profile. A single sound structure does not need the premium tier and we will say so.
Countersigned, with the full maintenance schedule and renewal dates set from day one.
Of signing — to establish the baseline condition record the whole contract runs against.
There is a point on every membrane's life where the next patch costs more than the replacement would have. Almost nobody tells the owner where that point is.
Roughly everything already standing in this market was installed by somebody else, often by somebody no longer answering the phone. None of that disqualifies a structure from being inspected, maintained, repaired, re-skinned or put on a register.
We inspect it, tell you honestly what condition it is in — including when the answer is that it should come down — and price the work from what we find.
Ours, a competitor's, or a structure nobody can identify.
Including structures already past the point of economic repair.
A single villa shade or every structure across forty sites.
If a structure is unsafe, that is the report — not a quotation.
Repair or replace · What an inspection covers · Maintenance intervals · Fabric life · What a visit should include
Measured record, feasibility note and the products that actually fit your space.
Book a surveySix points, a written condition record, and an honest view of what it needs next.
Book an inspectionAsset inventory, recommended tier and a contracted response time between visits.
Request assessment