A villa owner, a facilities manager with forty sites, a consultant specifying a canopy and a school with a structure over its playground are not buying the same thing. They do all end in the same place — a structure that is inspected on a schedule instead of remembered after it fails.
The engineering standard does not change. What changes is the survey, the paperwork and how you buy.
One structure, one property, and a decision you would rather make once. Awnings, pergolas, parking shades and canopies — surveyed, quoted and installed on a short cycle.
Residential 02A portfolio of structures across sites, of different ages, with no shared condition record. One accredited vendor, one schedule, one report format.
Portfolio maintenance 03Shade specified late and value-engineered badly costs more than shade specified early. Structural calculations and drawings from project inception.
Specification support 04Structures over people, liability that sits with you, and an inspection regime that has to exist on paper as well as in practice.
Public & institutionalThree quotes for the same shade, varying by a factor of three, none of them explaining what the difference buys you. Then whoever installs it is never heard from again.
Shade sits on nobody's vendor list. It is inspected when a tenant complains, repaired by whoever answers the phone, and has no condition history anyone can produce at audit.
Shade arrives late in the drawing set, gets value-engineered by someone reading a price rather than a load case, and is handed over with no maintenance plan attached.
The structure over a playground is safety-critical infrastructure. If it fails, the liability sits with the authority that owns it — and the first question asked will be when it was last inspected, and by whom.
The difference between tiers is how often we come, how fast we come when you call, and how much repair is already paid for. Everything below is contractual, not indicative.
| Package | Essential | Most selectedStandard | Premium |
|---|---|---|---|
| Scheduled visits per year | 2 | 4 | 6 |
| Priority call-out response | 5 business days | 48 hours | 24 hours |
| Minor repairs included | Quoted separately | Included up to a per-visit limit | Included at the highest per-visit limit |
| Cleaning & re-tensioning | Included | Included | Included |
| Cable & fixing inspection | Visual only | Full inspection | Full inspection + report |
| Digital condition report | Not included | Annual | After every visit |
| Suits | A single structure in good condition | Most residential and multi-site commercial portfolios | Safety-critical, high-traffic or public-facing assets |
| Annual price | From site assessment | From site assessment | From site assessment |
| Request assessment | Request assessment | Request assessment |
Four commitments that appear in the contract. They are the reason a maintenance-first company can plan its crews — and the reason you can plan around us.
From enquiry to someone standing on your site with a measure and a camera.
Short cycle, staged payments, dates agreed before the deposit.
Of signing — to establish the baseline condition record the contract runs against.
By package tier. Contracted and measured, not offered on the phone.
If you already know the area you want covered, begin here and we will narrow the product.
Owned, rented or managed · Permanent vs temporary · What a portfolio needs · Lifecycle cost · Where to start
We measure, check the substrate and the drainage, and quote from what is there. No charge, no obligation.
Book a surveyAsset inventory and condition across one site or forty, then the package that fits what we find.
Request assessmentPre-qualification documents, engineering support and specification assistance for your package.
Contact procurement